Welcome to the Urban-Den website and online store. Please take a few minutes to review these Terms & Conditions. Your purchase of products from urban-den.in constitutes, your agreement to follow these Terms and Conditions and to be bound by them, purchase of products includes those purchases made: online, by email, by phone, or any other channel. These terms and conditions are subject to change without notice, so please check them regularly and prior to ordering.

HOW MUCH DOES SHIPPING COST

Shipping to any location in territorial India is absolutely free. We provide you with a tracking number as well along with the shipping confirmation email and SMS. Unfortunately, this does not include Andaman & Nicobar and the Lakshadweep Islands or any international destinations. If you wish to inquire about shipping to these destinations or any other international locations, please email us at care@urban-den.com

DOES URBAN-DEN OFFER CASH ON DELIVERY
Sorry, we offer Cash on Delivery on any order value under 5,000 INR.

WHEN CAN I EXPECT MY ORDER TO ARRIVE
Shipping time varies between 4-7 business days. However, in general, orders are usually processed within 5-7 business days. Keep in mind that orders placed at the beginning of the month may take up to 7 business days to process because of high volume.

CAN I TRACK MY ORDER?
Of course! What fun would online shopping be without being able to obsessively anticipate your order? We’ll keep you updated via email through the process of completing your order and we’ll mail you a tracking number so you can track its progress to your door. Alternatively, you can also track your order by logging into your account on the urban-den.in